Order and Payment
Order Process
Please follow the steps below as our suggestion for your orders
- Search for your prefered products from our website http://vietnamhairsuppliers.com
- Select your final ones and send its name with detailed description ( texture, length, color, style…) to our email [email protected]
or send message or call our Hotline +84 988 767 599. You can also contact our sales staffs directly via Whatsapp, Skype by clicking on your right-hand side. We have different representatives speaking languages (English, French, Italian, Spanish) to support you at any time. - Confirm your final decision with us regarding types, lengths, color and quantity.
- We will send out order confirmation with invoice for your reference then payment.
- Order will be processed and packed properly before sending to Logistics Providers.
Pricing and Currency Conversion
All prices quoted in US dollars. If you would like to quoted in a different currency, the online currency converter https://www.xe.com/ is recommended.
Payment Options
We accept all major credit cards (Visa, MasterCard, American Express), Western Union, Money Gram or Bank Transfer.
International Transaction Fee
Sunny Hair is a Vietnamese operated company based in Hanoi, Vietnam, with shipping facilities worldwide. If you are ordering outside of Vietnam, a part from shipping fee, your credit card company or your local bank or intermediary bank might charge you a fee between $1-$10 that might display as if it was charged by Sunny Hair BUT this fee is not charged by Sunny Hair because you are purchasing something outside of your country of origin. Please contact your credit card provider or bank directly in regards to this charge.
Payment Safety
No card information is ever saved at Sunny Hair and it remains the private property of the card holder at all times before, during, and after the products purchase. All transactions are processed through secure forms of payment which are used by millions of people daily and are heavily encrypted third party-payment processors.
We take many active steps to ensure the absolute safety of your credit card and personal information. Sunny Hair does NOT keep credit card information on record.
SHIPPING AND VERIFICATION
Please make sure that you enter the correct billing address and contact information as it appears on your bank or credit card statement. Transactions may not go through if the information entered does not match exactly what your bank or credit card provider has on file. Some transactions may also be held for further verification by our customer experience team. Make sure to also enter the correct shipping address (street number and name, city, state, and zip code) as we are not liable for packages that are sent to the wrong address when the address information is not entered correctly.
